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Not only is Sam one of the most dependable people I've ever worked with since she is always so on top of things, but she also possesses great communication skills, always contributes quality content to the Lunch, and has the interpersonal skills necessary to effectively connect with users on the site, which are all very important qualities to have when working in social media. Needless to say, it was a pleasure working with Sam and any company would be lucky to have her. She is a great coworker, as well as an absolute sweetheart and an overall wonderful person. I'd be jealous of anyone who got to work with her!
Samantha is a gifted community builder who has her finger on the pulse of what social media thrives on and what audiences wants to be informed on and converse about.
In Sam's time working with us at The On3 Group, she has either directly managed or assisted in the management of more than five major retail brands for clients, across all of the following platforms: Facebook, Twitter, Pinterest, Instagram, Offerpop, Sprout Social, Radian6, Klout, and a few other smaller platforms.
Also in that time, she has assisted in and/or facilitated in the growth of each of the brands by more than 1,000% through effective and time-sensitive engagement of communities, customer services inquiries; creative posting methods; content that is fun and encourages the audience to engage with questions, fill-in-the-blanks and such; as well as keeping on top of trends and topics that people are discussing on social media when it's relevant. Basically, she is a content queen. She knows what people will respond both positively and negatively to, as well as how and when to deliver it for maximum effectiveness.
She has facilitated contests and campaigns run through the growing Offerpop platform, planning content, coordinating creative assets with design teams, and assessing timelines and strategies that have proven highly effective within the limitations of budget and time set. She makes a little stretch a long way.
When industry news breaks, she is on it, getting to the community quickly with thoughtful responses and effective crisis control. However, she also recognizes which trends to focus on and those that can be ignored in respect of a brand's best use of social media.
Samantha Diaz will be a valuable asset to any company/brand looking to effectively build their audience and maintain them with effective content and community management.
Kelly Strodl
I must say, navigating through your digital landscape was like exploring a meticulously organized storage unit, but for marketing strategies. Your ability to showcase over 100 properties while maintaining such a clear and engaging user experience truly sets a new standard.
Jennifer M., AI Marketing Agency
Debbie Lee, HP
Samantha brings such a high level of technical and fundamental skill to our team that it's difficult to imagine working without her. She stood out immediately from her peers during our interview process, and has continued to excel throughout her career with ZenBanx.
From her work crafting our brand voice, to customer communications and dialogue, to sculpting our identity on social media, Sam's invaluable labor has positioned us well amongst our customer base to be a leader within our industry.
Samantha is a joy to work with and I look forward to seeing her every day. She's sharp, insightful, energetic and wise, and will be an asset to any team lucky enough to have her.
Kevin Baker
I cannot sing enough praises, nor can I vocalize them loudly enough when I speak of Samantha Diaz. Ever the workplace DYNAMO, her infectious energy, incurable optimism and positive attitude lend to fostering a workplace culture of open collaboration, innovation, youthful exuberance and wonder.
I had the extreme pleasure of working with Ms. Diaz while working together at ZenBanx Holding Ltd. and was pleasantly surprised by her creative thinking, expertise, positive can-do attitude and drive as the Head of Global Digital and Community Marketing.
Sam is enthusiastic, personable and a brilliant networker. Her strengths in staying across issues, pro-actively offering solutions and ideas and being adept at all aspects of communications make her a valuable contributor to any situation or team.